Returns & Refunds

We want you to be happy with your purchase. If you need to return an eligible item, please contact VANTARA at vantara1891@gmail.com within 30 days of delivery.

Eligibility

• Items must be unused and in their original condition and packaging.
• Items that are damaged, defective, incorrect, or missing parts should be reported as soon as possible with clear photos or video.
• Some items may be excluded from return for hygiene, safety, or other product-specific reasons where permitted by applicable law.

Return Process

Contact us before sending anything back. We will provide return instructions and confirm whether the item qualifies for a return.

Do not send a return to the address on your shipping label unless we instruct you to do so.

Refunds

Once an approved return is received and inspected, we will confirm the refund.

Approved refunds are issued to the original payment method where possible.

Original shipping charges are generally non-refundable unless the item was defective, incorrect, or otherwise required to be refunded under applicable law.

Return Shipping

For a change-of-mind return, return shipping is generally the customer's responsibility.

If the item arrived damaged, defective, or incorrect, contact us before returning it so we can provide the appropriate resolution.

Damaged or Incorrect Orders

Please contact us at vantara1891@gmail.com as soon as possible after delivery and include your order number and clear photos or video of the issue.

Questions

Email: vantara1891@gmail.com

WhatsApp: 07052437311